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* Cases 'bestuur'............. culture lesson government .............. culture lesson page 2
CULTURE 1 : environment of international Business- and public management... 

Individual ... and organizational factors; INTER CULTURAL MANAGEMENT

and social- economic culture as ...success factors: ... the culture of Holland

 

Culture as part of a flexible approach in international business/ group affairs ...
.. - added value of culture ................ - recruiting your staff and H.R.M.
.. - operations management .............. - a learning staff
.. - change management ................... - motivating your staff
.. - cultures and communication ........ - conflict or concensus?

From group environment .. to a hierarchy of cultural factors -
Culture is a set of values, shared values and shared language for communication. A
language is a first tool for cross cultural communication ... between groups. Succesful
languages/ cultures do unify a nation! ... One organizational/ corporate culture unifies
your international staff.

- National culture: ...................... - Organizational culture:
.. - traditional or modern society? ..... - shared values
.. - leisure culture or achieve? ........... - identify with quality
.. - values differ...per nation/ group ... - corporate language: ... a style
.. - Curacao ... slaves not sent out .... - a negative 'zelfbeeld' , unfortunitely

There, ... non verbal language is 70% of the 1st impact in communication between groups
Culture consists of a hierarchical set of factors: individual values, group values, national
values and corporate values and heroes! The culture defines a nation ... and organizational
/ corporate culture unifies your staff in an international company.

- a hierarchical set of values: .... - the characteristic involved:
.. - individual culture ......................... - job ethics differ: ... traditional versus achieve
.. - corporate culture ........................ - style of leaders ... it influences involvement of staff
.. - group culture .............................. - regional/ religious groups or a diversity (humanism)
.. - national, e.g. G-cultures .............. - e.g. Arabs/ Asia: shame or loosing face (Hofstede)
.. - social- economic culture ............. - the institutions of government
.. - endowed culture ........................ - strong national factors... for business!!!

National culture relates to ... conflict in communication between groups ...
Conflict management is needed to find concensus in social- political affairs and in trade- and
business affairs. Groups can create a key disturbing factor, because they share strongly the
same attitudes, values, religion and job ethics!

.. - instability .................................... - groups ... not sharing national values.
.. - stakes of groups ......................... - e.g. 'age' in Japan. E.g. ... 'confronting' in the U.K.
.. - team work ................................. - e.g. in joint ventures with international ex-pats


Social -economic culture relates to organizational level, style, number of institutions
Why are China and Holland ... extremely organized? Is it because those countries are
densily populated (Africa is extremely unpopulated)? ... Is it a need for survival in those
two cases?
- is it, because in case of Holland ... this country is a diversity with many minorities?
- is it, because Holland is, in American words, 'a made fish-land' made by man. It was see!

Hofstede relates social - economic culture in North continents+ Latin America as follows:

.. - market type society .................... - the U.K. and all anglo - style countries
.. - machine type society .................. - Germany is a key example ... central Europe?
.. - hierarchical type society ............. - France/ Belgium and all Latin, catholic countries
.. - G-cultures / shame, honour ........ - extended family often still highly traditional, non European

Managing cultural risk/ organizing for risk! ..... voor N.Z.A.V. door Saobab

 
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